In the event that you will be conducting high-stakes testing in Canvas, you may want to use Proctorio, a remote proctoring service that enables the instructor to exert some control over their students’ testing environment. The step-by-step guidelines below explain how to set up Proctorio and the services it can offer. Please note that there are some accessibility concerns related to Proctorio. The settings that are known to cause difficulty are flagged below, and you can learn more on our Accessibility in ERI page.
You might also find useful this video introduction to Proctorio created by Professor Sasha Tomic from the Woods College of Advancing Studies.
If you are looking for guidance on how to talk with your students about Proctorio, you can see our Introducing Proctorio to Students resource.
Setting Up Proctorio Remote Proctoring Service
The following directions will guide instructors through the set up of the Proctorio Remote Quiz Proctoring tool in Canvas which provides remote proctoring support for higher-stakes quizzes and exams created in Canvas. If students are looking for help with Proctorio, they can consult this Proctorio User Guide for Students.
Note: Proctorio works only with the Quiz feature in Canvas and will not integrate with third-party or publisher-provided quizzing tools. You’ll want to ensure you are comfortable with the features of Canvas quizzing before proceeding with Proctorio.
Enable Remote Proctoring:
Step 1: Ensure that you are using Google Chrome as your browser. Proctorio will not work in other browsers. You can download Chrome at no cost if you do not already have it on your device.
Step 2: Download the Proctorio extension for Google Chrome.
Step 3: Open an existing “quiz” in Canvas or create a new quiz. (For tutorials on creating quizzes, review the Getting Started with Quizzes resource.)
Step 4: In the Canvas quiz settings, scroll down to the “Quiz Restrictions” and click on “Enable Proctorio Secure Exam Proctor” (as pictured).
Step 5: Once you have enabled Proctorio, you will see that some additional settings will automatically populate. The “require an access code” box will automatically be selected, and you will be notified that Proctorio will manage the password. The “Enable Proctorio Secure Exam Proctor” will also be automatically selected.
Step 6: Scroll back to the top of the quiz settings page, and click on the “Proctorio Settings” tab.
Step 7: Adjust Proctorio settings per your preferences.
- Proctorio exam options include:
- Lock down options include:
- Force Full Screen – requires quiz/exam to be full-screen
- Only One Screen – requires only one monitor be active
- No New Tabs – prevents student from opening new tabs on browser
- Close Open Tabs – closes other open tabs on browser
- Disable Printing – disables printing during quiz/exam
- Disable Clipboard – prevents copy/cut/paste during exam
- Block Downloads – blocks student’s ability to download during exam/quiz
- Clear Cache – clears browser history and cache during exam/quiz
- Disable Right Click – disables the student’s ability to right-click (can pose accessibility challenges – learn more at our page on Accessibility in ERI)
- Verification Options Include:
- Verify Video – requires student to confirm video set-up pre-exam
- Verify Audio – requires student to confirm audio set-up pre-exam
- Verify Desktop – requires student to confirm screen recording pre-exam
- Verify Identity – requires student to show photo-ID pre-exam (can pose accessibility challenges – learn more at our page on Accessibility in ERI)
- Verify Signature – requires student to digitally sign an academic integrity agreement (can pose accessibility challenges – learn more at our page on Accessibility in ERI)
- In-Quiz Tool Options include:
Step 8: Optionally, you can set Proctorio Behavior Settings which allow you to adjust the sensitivity the system has to specific suspicious behaviors, or you can use the recommended settings.
Step 9: You can choose to create a new profile to save your chosen settings for future quizzes/exams, or you can skip this step and simply “save” or “save and publish” your exam with the current Proctorio settings.
If you need immediate assistance, visit https://proctorio.com/support and scroll down to Start Live Chat, available 24/7. Please keep in mind that issues with student computers might be difficult to resolve in a tight timeframe, so consider options for back-up plans and accommodations.