Students using LockDown Browser for the first time at BC will have to download and install the BC-specific version of LockDown Browser.
Install LockDown Browser on a Mac:
- Verify that you are directly logged in as a user with “allow user to administer this computer”
- If you have used LockDown Browser at another institution:
- in Finder > Applications, drag “LockDown Browser” into the Trash
- in Finder > Downloads, drag any previously downloaded LockDown Browser installers into the trash, usually “InstallLDBPackage64c-2-a-b-cc.zip”
- Empty the Trash.
- Download LockDown Browser
- Install LockDown Browser
- Open LockDown Browser to verify the install
Install LockDown Browser on a PC:
- If you have used LockDown Browser at another institution:
- Windows > Control Panel > Uninstall a Program > Select LockDown Browser and uninstall
- Empty the trash
- Download LockDown Browser
- Install LockDown Browser
- Open LockDown Browser to verify the install
Accessing LockDown Browser Before a Quiz
In order to avoid connectivity issues, restart your computer before opening LockDown Browser.
You will access your exam in LockDown Browser differently depending on whether your instructor used New or Classic Quizzes in their Canvas course.
- In Classic Quizzes, navigate to the LockDown Browser app where you will be prompted to login to Canvas.
- In New Quizzes, use your normal browser to navigate to the quiz in Canvas where you will be prompted to open LockDown Browser to access the quiz. If you attempt to start in the LockDown Browser app to access an exam in New Quizzes, you will receive an error message.
Use LockDown Browser on a Chromebook
If you are using a Chromebook, you will need to add the LockDown Browser extension to the Chrome Browser to use Respondus. You can do so by following the standard Download and install LockDown Browser link, which will also be provided when you first open a Canvas Quiz that requires LockDown Browser. (You will NOT be able to search for the app directly from the Chrome web store.) The LockDown Browser installation link will direct you to the Chrome web store, where you can select “Add to Chrome” to install the LockDown Browser Extension.
A short video from Respondus is available here.
LockDown Browser & Accessibility Tools
See Accessibility with LockDown Browser for information on the assistive technologies with which LockDown Browser is compatible. If you run into any difficulties with LockDown Browser during the practice round using the tool, let your instructor or contact at Disability Services know.